Google My Business is the No.1 most important Local ranking factor today. If you are a Local Business, then you need to have this setup and dialled-in, so you don’t miss out on any opportunities.
Get setup the right way with our in-depth guide teaching how to set up your Google My Business (GMB) profile.
Setup Time: 45 – 60 minutes
Let’s start with setting up the GMB profile basics and then we can start to optimise your profile.
Why local SEO?
Local SEO refers to Google maps & Google My Business. Those companies that appear in the search are local businesses and service-based businesses. A local business can be anything from a plumber to a roofer, yoga studio to restaurant, pest control to martial arts. It covers a pretty wide spectrum of businesses.
Research suggests that 50% of consumers visit a store or business the day of performing a local search, such as ‘dry cleaners near me’, and that 80% of consumers lose trust in local businesses if they see incorrect or inconsistent contact details or business names online, so you’ll want you keep your NAP (Name, Address, and Phone number) consistent across all your listings, not just GMB.
What does it looks like? Where is my GMB profile on google?
Your GMB profile is simply the right hand column on Google when you search for your company name. See our profile below
And what it looks like on Mobile..
Now let’s start to setup your GMB account
1. Setup a new Google Account, or sign into existing.
Simply, sign into your gmail on chrome.
2. Head over to google.com/business
And click ‘Manage Now’.
3. Enter your business name
If you have the same name as another business in your region, you’ll see the autocomplete function suggest those businesses for you. This is to allow you to see if your business listing already exists (to avoid accidental duplication), and to add a new GMB profile to an existing business if you’ve just opened a new location.
4. Enter the address of the business location
(Only if this is where your business engages in face-to-face interactions with customers).
If you have an office, or even. Virtual Office, then stick in your address here.
If you’re a Service Area Business that delivers goods and services to your customers, you’ll need to tick the box at the bottom of this form. SABs have two options here:
- If you can receive customers at your business address, enter your address here, tick the box and click ‘Next’.
- If you don’t have any premises where customers can visit you, leave the address field blank, tick the box and then tick the ‘Hide my address (it’s not a store)’ box that appears below.
All businesses that deliver goods and services directly to their customers will have the option to specify a Service Area in the next step.
5. Specify service areas (Service Area Businesses only).
Before you can choose your business category, you’ll need to specify the areas you serve, so that Google can accurately surface your business for searches in those areas, even without a physical address. Enter one or more regions, cities, or post codes that your business serves.
6. Choose your business category.
This is a very important field that will not only strongly influence the kinds of search terms you appear in Google for, but also appear within your Google My Business profile. It’s also something worth testing when you come to update your Google business listing.
While you are able to adjust this later (which will require re-verification – more on this later), we’d recommend researching competitors and looking through a full list to find the most accurate category for your business.
7. Add a contact phone number and website URL.
Neither is compulsory but are strongly recommended if you want to take advantage of GMB functionalities like call tracking. If you ever need to change this when updating your Google business listing, be sure to make those changes to all other business listings, too.
8. Complete your Google My Business Verification.
Google obviously needs to be able to prove that your business is where you say it is, and for entirely new GMB profiles, you have three options:
- Postcard verification. This is the most-used verification process, and is available to all businesses. With this process, a verification postcard will be sent to the address you entered earlier (it should reach you within five days). Once received, you can entered the code in your GMB account to verify the business. If your code doesn’t show up, you can click the ‘Request another code’ banner at the top of the screen in GMB.
- Phone verification. Some businesses have the option to verify their listing over the phone. You’ll know you’re eligible if you see the ‘Verify by phone’ option at the beginning of the verification process. Using this process, you’ll receive an automated message with a verification code, that you’ll then need to enter into GMB.
- Email verification. Like phone verification, this is only available to some businesses, and you’ll know you qualify for it if you see the ‘Verify by email’ option. This simple process sees you receive a verification code in the inbox of the Google Account associated with the GMB listing and entering it at the verification stage. Be sure you have access to this inbox before proceeding with this option.
The two other options are instant verification, which is only available if you’ve already verified your business’ website with Google Search Console, and bulk verification, for businesses managing ten or more locations. You can read more about both of these options here.
Great work.. now you’re all setup.
Next steps.. time to optimize your Google My Business page!
Now you can:
- Add photos and videos to your listing
- Write and optimize a compelling business description
- Use Google My Business Q&As to understand your audience
- Create Google My Business Posts to showcase offers and promotions
- Add service menus and product collections
- Encourage your most loyal customers to ‘Follow’ you on Google Maps
- Start requesting and managing Google Reviews
- Use the Google My Business app to:
- Update your business hours, location, contact information, and description
- Post statuses and pictures
- View search insights
- Delve into and make use of Google My Business Insights, to learn things like:
- How many people visit your website
- How many people searched for driving directions
- How many people called you
- How many people viewed photos of your business
To benchmark your business’s GMB performance against others in your industry, take a look at our Google My Business Insights Study.
Boost your local marketing with Monalo Media
Setting up your Google My Business profile is just the start of your local marketing journey. Competition is rife, no matter how niche your business is, so it’s crucial that you have a Local Marketing System in place to help you understand your local search presence.